A game retailer has announced plans to close all of its retail outlets, including its UK and European sites.
Gamespot, which owns Gamestop, has told customers it plans to stop selling Xbox One games on its online store in the UK and Ireland.
The move follows Microsoft’s announcement of a “solution” to a problem that many have reported: the inability to download Xbox One titles to their Xbox One consoles.
“This is an immediate and drastic step for us, and we regret it,” a spokesperson told The Register.
“We are working to fix the issue as soon as possible, and look forward to continuing to deliver the best game selection to our loyal customers and the millions of other gamers around the world.”
This week, Microsoft also announced a series of updates to the Xbox One S and Xbox One Pro, but it remains unclear when the next patch will roll out.
While it’s clear that Xbox One owners can now access Xbox One Games, Movies, Music, and Apps, many customers have been left frustrated by the lack of content on the store.
The biggest issue is that most Xbox One bundles, including the $400+ One S, contain no Xbox One game content at all.
In addition, many games are limited to “limited availability” on Xbox Live, which means you can’t download games directly to your console.
It’s not just online retailers like Gamestamp that have closed.
A number of retailers have announced similar measures, including GameStop, Target, Best Buy, Walmart, Target Kids, and GameStop Sports.